Help Center
Short answers and links to get unstuck. For anything else, email us.
Boards and feedback
Setup and integrations
Account and billing
Common questions
What is FeedFr?+
FeedFr is a feedback board for product teams. Collect ideas, vote on priorities, publish a roadmap, ship changelogs, and embed a widget in your product. Plans start at $12/month with a 7-day free trial, and there is a lifetime option for early adopters.
Is there a free trial?+
Yes. Monthly and annual plans start with a 7-day free trial that includes every feature: unlimited boards and users, branding, custom domains, API, webhooks, and integrations. You add a card at checkout and aren't charged until the trial ends; cancel any time before then and you won't pay anything.
Can I use my own domain?+
Yes. Point a custom domain at your feedback board for a branded experience. Custom domains are included on all paid plans.
How does the embed widget work?+
You can embed in three ways: a floating widget (one script tag), a full board iframe, or a compact submit form iframe. Snippets for React, Next.js, Vue, Nuxt, Svelte, Angular, and more are in the embed docs.
Can I import existing feedback?+
There's no one-click importer yet. On Pro, you can bring existing posts in with the REST API, which creates posts on any of your boards.
What happens when my trial ends?+
If you keep your plan, nothing changes and your card is charged. If you cancel, your boards become read-only: everything stays visible, but nobody can post, vote, or comment until you subscribe again. Nothing is deleted.
Still need help?
Email support@feedfr.com and we will get back to you as soon as we can.